Contact Us


COVID-19 Status Page

We look forward to welcoming you to the Ocracoke! Please review the important information below, outlining the changes to our practices and services for the safety of you and our staff.

All check-ins and check-outs will be handled outside of our office. Guests staying at the Anchorage will receive their room key through the key drop box located outside of our office door. If someone is retrieving their key packet please form a line, spaced six feet apart to allow for social distancing measures as directed by the CDC guidelines.

During your stay:

Should you need assistance during your stay please contact our office by phone at 252-928-1101 and a member of our staff will be able to assist you.  

Pool Access: 

Our pool will be open from Saturday, May 23rd, 2020 through mid-October.  We are in Phase 2 of North Carolina’s plans for re-opening. During this time community pools are restricted to 50% of our maximum occupancy. Please know we have limited the pool chairs available to adhere to these guidelines.  Additionally, the CDC recommends social distancing to prevent the spread of COVID19. We ask all guests to stay 6 feet away from other swimmers and guests while using the pool, and pool deck.


When checking out, please return your rooms keys to the drop box located outside of our office.

Preventative Measures:
Our housekeepers are taking additional measures to ensure all rooms are cleaned and sanitized.  

  • Please note daily housekeeping services will not be available during this time, to reduce exposure and contact during your stay. Additional amenity items will be provided in your room based on the length of your stay. Should you require additional towels, toiletries, etc. please contact our office by phone to have them delivered to your room.
  • We are using cleaning products specifically approved by the EPA for the COVID-19 virus and have a dedicated focus on sanitizing all major touch points.  
  • All common areas like our office, elevator and stair railings are being cleaned and sanitized every 3 hours.

Cancellation Policy for COVID Restrictions:
If we are unable to host you, due to our area being closed to visitors due to COVID19, we would proactively contact any impacted guests and offer to cancel (with refund), or reschedule the dates of the reservation.