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THE ANCHORAGE INN POLICIES​

Payment information

Your credit card will be charged one night’s rent plus applicable taxes at the time of booking to secure your reservation. The remaining balance will be charged fourteen days prior to arrival, unless other arrangements are made.

Check In / Check Out

Staying with us is easy! We will put your keys in an envelope with your name on it in a basket next to our office door. Check-in is at 3:00 pm and check-out is at 11:00am. Need help during your stay? Our customer service team is available by phone 8am – 7pm, daily.
 

Minimum Age to Register: 21

Smoking

The Tar Heel Motel is a non-smoking facility. Smoking is permitted only in designated outdoor areas and butts must be properly disposed of.

Smoking or vaping inside rooms is strictly prohibited and subject to an immediate $200 charge.

Cancellation

If you must cancel or modify your reservation you will receive a full refund if you cancel more than fourteen days before your scheduled arrival. Late arrivals and/or early departures are considered cancellations, with no refund being given.

If the cancellation is made fourteen days or less prior to arrival, or if you do not arrive as scheduled, no refund will be given.

Pool Information:

Our pool is open every day from 9:00am until dusk.
 

Pets

Pet Friendly rooms are available on a first come first served basis, once they are booked no other accommodations can be made for pet friendly rooms. Guests found with a pet in non-pet rooms will be charged $200 cleaning fee and will be asked to vacate the premises or will be denied accommodations on arrival.

Service Pets are permitted in accordance with the Americans with Disabilities Act. The following language is taken directly from ADA.gov. Read the full ADA Requirements here.

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.